Does State Collection Service pay their employees well?

According to anonymously submitted Glassdoor reviews, State Collection Service employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at State Collection Service. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at State Collection Service?

75% of State Collection Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Collection Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at State Collection Service?

Customer Service Representative (12) , Collections Specialist (8) , Healthcare Customer Service Representative (7) , EBO Representative (5) , Collection Specialist (4) , Collector (4) , Customer Service Representative (CSR) (4) , Team Lead (4) , Debt Collector (3) , Supervisor (3) , Collections (2) , Customer Service (2) , EBO (2) , Health Care Customer Service Representative (2) , Patient Service Representative (2)

What are the pros of working at State Collection Service according to real employee reviews?

"Employees are great." ((in 5 reviews)); "Fun incentives , work from home and insurance" ((in 5 reviews)); "It was fun and enjoyable but beware of your co workers and HR" ((in 4 reviews)); "Supervisors are great." ((in 4 reviews)); "Good training and nice physical environment" ((in 4 reviews))

What are the cons of working at State Collection Service according to real employee reviews?

"Not sure why managers do not require them to have additional training or change their job duties after multiple complaints have been voiced." ((in 4 reviews)); "Communication is a dead lock." ((in 4 reviews)); "Micromanage, pay is low they play favoritism, called in office over petty issues turnover is ridiculous organization suck low raises no room for advancement" ((in 4 reviews)); "Benefits aren’t the best" ((in 3 reviews))

What are the top reviewed State Collection Service locations?

Madison , Beloit , Geneva , Milwaukee , Houston , West Allis , Chicago , Rockford , Janesville , Wisconsin Rapids , Charlotte , Muncie , Lehigh Acres , Hollywood , Miami , Charleston , Woodbury , Florida , Wiscon , Texas

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State Collection Service

State Collection Service reviews about "pay"

68% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

3.0

Sep 4, 2023

No time for yourself PTO is bs

Ebo representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, and good hours

Cons

Scorecards monthly, ( possible termination if failed ) PTO is taken for 5 min late lunch, point system is setup for you to terminate 6 months in .

3.0

Jan 28, 2024

Stressful but decent job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay is decent, good training, inbound and outbound calls. Not cold calling

Cons

If you don't like to be micromanaged, this isnt for you. I worked there full time and it's a stressful job, must be super quiet in your house as you're pretending to work in Wisconsin at an office. I worked as a phone rep who took calls and made them, some people are rude because you're calling about bills that may have already been paid, they thought insurance covered it, ect then you have to navigate old software and new software to figure out the clients issue.

5.0

May 22, 2026

Good pay but penalty for early shifts

Health care customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, Full time hours, and busy work

Cons

Lose $1 if you do any early shift

5.0

Jun 3, 2025

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company values / mission statement. Company-wide transparency. Flexibility.

Cons

Pay could be better, but it is comparable to the market.

3.0

Sep 14, 2025

EBO rep

Ebo representative

Recommend

CEO approval

Business Outlook

Pros

The pros are that it’s remote

Cons

The main con is low pay with the amount of work and expectations

3.0

Jul 5, 2023

Not that bad

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Friendly Staff, good structure, good pay

Cons

Unrealistic monthly goals, not reasonable with attendance policy

3.0

Apr 29, 2024

Low Pay Wages

Patient representative

Recommend

CEO approval

Business Outlook

Pros

Good employees and team members.

Cons

Low pay, horrible benefits and not enough flex PTO

5.0

Oct 15, 2024

Great place

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Like a family, good pay, and flexible schedules

Cons

A lot of repetitive work

Viewing 1 - 3 of 30 Reviews

Jobs at State Collection Service

Artiva Application Developer

Bilingual Health Care Customer Service Representative

Health Care Customer Service Representative

Health Care Customer Service Representative

Collections Specialist

State Collection Service reviews FAQs

Reviews State Collection Service reviews

State Collection Service

State Collection Service reviews about "pay"

Ratings by category

Ratings by demographic groups

Reviews by job title

No time for yourself PTO is bs

Stressful but decent job

Good pay but penalty for early shifts

Great Company

EBO rep

Not that bad

Low Pay Wages

Great place

Jobs at State Collection Service

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