Is State Farm a good company to work for as a Administrative Support Assistant?

Administrative Support Assistant professionals working at State Farm have rated their employer with 3.2 out of 5 stars in 87 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Administrative Support Assistant Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Administrative Support Assistant interview questions at State Farm .

Does State Farm pay Administrative Support Assistant employees well?

Administrative Support Assistant professionals rate their compensation and benefits at State Farm with 2.8 out of 5 stars based on 87 anonymously submitted employee reviews. This is 19.4% worse than the company average rating for salary and benefits. Find out more about Administrative Support Assistant salaries at State Farm.

How happy are Administrative Support Assistant professionals working at State Farm?

69% of Administrative Support Assistant employees at State Farm would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Administrative Support Assistant professionals have also rated State Farm with a 3.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.0 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (740) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (244) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2055 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1202 reviews)); "It's very interesting and you meet great people!" ((in 784 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 585 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 503 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 631 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 319 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 288 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 285 reviews)); "You dont own your book and commissions are low" ((in 175 reviews))

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State Farm

State Farm Administrative Support Assistant reviews

3.2

69% would recommend to a friend

(87 total reviews)

Jon Farney

Not enough data to show CEO approval

45% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Career opportunities

3.3

Diversity & inclusion

3.3

Senior management

3.0

Culture & values

2.8

Compensation and benefits

Administrative Assistant/Support employees have rated State Farm with 3.2 out of 5 stars, based on 87 company reviews on Glassdoor. This indicates that most Administrative Assistant/Support professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Administrative Assistant/Support professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

87 reviews

2.0

May 3, 2026

OK place to work

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

hybrid work, pto accrual, and life leave

Cons

undervalued, overworked, trying to wring out the most they can out of workers

3.0

Jul 28, 2025

Easy money, but hectic clients

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Easy going, bonding with co-workers. Learned a lot of insurance stuffs and terms.

Cons

clients are another level karens it may depend on the agent offices, but office i used to stay did everything for the clients.

3.0

Jul 11, 2025

Great Overall

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Small office. Nice coworkers. Learn a lot about insurance.

Cons

Lots of phone calls. Some calls can be aggressive. You need to handle everything if the manager is out of the office.

Viewing 1 - 3 of 87 Reviews

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State Farm

State Farm Administrative Support Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

OK place to work

Easy money, but hectic clients

Great Overall

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