State Farm reviews

3.4

52% would recommend to a friend

(19,797 total reviews)
avatar

Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
3.0
Sep 22, 2016

These times are changing fast.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

State Farm's been a great company to work for with lots of opportunity to grow, good benefits and pay.

Cons

New direction is micro managing and outsourcing. Benefits are deteriorating. Turnover is high putting excessive workload on tenured staff.

3.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is ok but could be more in regards to the stress level of the job and consistent time on phone,great coworkers mostly , beautiful office space, great holiday pay

Cons

Phones phones phones , being graded on following schedule hurts customer service and does not add a remarkable experience to the customer, more training on claims and doing s complete job

2.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

The company does generally provide good paid time off benefits. They offer competitive salaries for the marketplace and comparable positions.

Cons

Very poor communication and very poorly handled reorganization efforts left employees untrained and without the necessary resources. Many of the tenured employees were forced into undesired/unwanted roles and hours were changed with very little notice.

Viewing 322 - 324 of 19,797 Reviews

Glassdoor has 21,190 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.