There are many cons. Zero job security unless you are willing to work in the 4 hubs--Dallas, Atlanta, Phoenix or Bloomington. And then good luck if you are in the claims environment, be prepared for EOM management principles & T2 attendance system (I.e., factory type system). Good luck trying to get time off, especially at the last minute because you will have points assessed against you.- even for your child's wedding or if you possibly suffered a heart attack (true stories!) All of the changes over the last five years are always prefaced with "this is what our customer wants"-- although SF dropped 19 places in one year in JDPowers Claims satisfaction Study since these changes (EOM!) have been implemented. While we do still have a pension, each year changes are made to lessen the benefit (so new hires -- don't count on much - but with all the changes being made - you likely won't stick around long enough to become vested!) mgmt conveniently now has "plausible deniability" -- with many changes recently announced (11 offices closing) - mid mgmt claiming they were unaware of the changes being implemented by executive mgmt (to try to explain some prior actions on their behalf) - protecting themselves against lawsuits.
There is zero trust in management. Turn over rates in the hubs are very high (60-70%).
1st level mgmt is usually great. Executive mgmt could careless & can not be trusted.