State Farm reviews

3.4

52% would recommend to a friend

(19,832 total reviews)
avatar

Jon Farney

50% approve of CEO

47% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Aug 22, 2025

Don't believe the commercials

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits Known Company Paid Training

Cons

The training is minimal, I got hired for a position then put in another after I was hired and then never explained the job role - I was literally transferred to 5 different managers in the first 6 months while in training but still had no idea what the purpose of any of the training was by the 10th month of employment, not kidding! I did have a few decent managers in Los Angeles and the last one went to bat for me when my mom got sick. I was able to transfer my job by request to another state which was nice but when I moved to Texas to take care of my sick mother, but my new manager was impossible. She was completely rude and contradicting at every interaction from the very first second. Even trying to get set up in a new state with new compliance, new laws, STILL not having a clue what my real job was, she was the most impossible person I have every worked with. She was not helpful. She was not knowledgable. I got into a major life changing accident during in person training and I was treated like I lied about it. I had a rude manager who was inconsistent and incompetent and HARDLY EVER AT WORK who treated me like crap when I HAD MEDICAL leave myself which made no sense. The customer service the company provides to the customers is one of the main reasons I left. I hated not being able to do the right thing for people that could be my neighbor or family or friend. The constant shuffling between roles and duties and departments and confusion made it impossible to really do right by people. I have NO idea how this company is number 1 or 2 in the field, marketing? Because it's not how they treat customers or employees.

4.0
Aug 22, 2025

Okay job

Recommend
CEO approval
Business Outlook

Pros

Pay Flexible hours Work from home

Cons

Based on numbers for performance Management sometimes

1.0
Aug 22, 2025

Huge on micromanaging

Recommend
CEO approval
Business Outlook

Pros

The benefits are great & a hybrid environment.

Cons

You get told one thing in training and the opposite once it's over. From day one after training your metrics will be discussed. Managers do not have adjusters license yet the will evaluate your work. Their goal seems to be to find what you've done wrong but not talk about the good things as often. I was given feedback about things I had made mistakes on but after reviewing them to try not to do it again I found I didn't make a mistake. They micromanage everything down to bathroom breaks.

Viewing 823 - 825 of 19,832 Reviews

Glassdoor has 21,228 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.