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      State Farm

      Engaged Employer

      State Farm reviews

      3.4

      53% would recommend to a friend

      (19,765 total reviews)
      avatar

      Jon Farney

      51% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      20K reviews
      3.0
      Jul 29, 2018

      Claim specialist

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and pay is descent. I build great relationships with people that I will always cherish. Helped me understand claims and policies over the years but you definitely learn as you go.

      Cons

      Management is horrible. All they care about are the numbers. No quality handling. Non optional overtime. No time with your family and the schedules mostly are not all that good either. The VP is cold as ice. A closed claim is the best claim but yet tons are still open which means more work for you.

      2.0
      May 25, 2018

      THE CFO should have never been the CEO

      Bodily injury claims associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am grateful for the opportunity and experience, and the amazing co workers and managers I met along the way

      Cons

      - Once the CFO Michael Tipsord took over Ed Rust's CEO Position, the company started going downhill - The CEO stopped caring about quality and started focusing on call times and quantity - The company is valued at over $80billion dollars but they decided to be penny pinchers and decided to close all the Operation Centers around the US, and relocate all the employees to either Dallas, Phoenix, and Atlanta - State Farm's highest senior executives constantly lied about Safe and Long Term Locations (such as Irvine) - A lot of current employees are demoralized and un motivated due to the drastic changes - Other Rival and Competing Insurance Companies such as Farmers, Progressive, and Allstate pay higher salaries than State Farm - The new PTO system makes it difficult to get days off / vacation days

      2.0
      Mar 29, 2018

      Company is being driven into the ground

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and team members are great for the most part.

      Cons

      No work life balance. Benefits have been reduced, but they try to sell it as a good thing. Mid level management has no power to manage - they are only the messengers of bad news and are made to focus on metrics only. Staff is reduced but workload increases.

      Viewing 91 - 93 of 19,765 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,157 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.