State Farm reviews

Too many to list really but here are a few: PTO and sick days have now been combined. Almost all claims handling by phone instead of in person like they used to stress. Work/life balance is poor. Use of metrics implemented by those who never worked claims. In fact, most claims procedure decisions made by those that never worked claims. Reliance on body shops instead of company estimators, micromanagement, etc, etc.

The company is struggling to attract and retain younger talent, due to their outdated business practices and lack of clear long-term direction. They are no longer guided by the values that made them a great employer in the past. High employee disengagement and low morale across the enterprise. They promote the wrong kind of values and incentivize employees for the wrong reasons (directors who were promoted for stealing employee ideas, going behind their employees' backs, and who look for any opportunity to get promoted). They've recently got rid of their WFH and telework policies, and they're centralizing all their operations. Gone are the days of employee flexibility, trust, and autonomy.