State Farm reviews

3.4

53% would recommend to a friend

(19,787 total reviews)
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Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Aug 8, 2019

Morale is soul crushing

Recommend
CEO approval
Business Outlook

Pros

Good salary and benefits, convenient location

Cons

Horrible morale, metrics over quality to the detriment of customer service

1.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

401k, pension and benefits are really good compared to other companies.

Cons

No work life balance! (One can easily work 50-60 hrs per week and never get caught up.) Unreasonable metrics. (One can get up to 8 new serious injury claims per day. Good luck making same day contact.) High stress. (Micro managers constantly pulling you away from work to discuss their unreasonable metrics. High turnover. (Slave Farm is not for the weak) Inconsistent messages and expectations. If you have a family and enjoy spending time with them this is not the company for you.

3.0
Jun 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Excellent training, descent benefits, profit sharing, annual bonus.

Cons

Low pay, huge caseload, no flexibility, no work/life balance, stressful job. Upper level management do not listen to employee needs, very high turnover and they dont seem to care!

Viewing 154 - 156 of 19,787 Reviews

Glassdoor has 21,180 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.