State Farm reviews

Certain customer relations Not for the lazy

In my department, people are promoted based on who you know and tenure at the company. There are a lot of people who have been here 10+ years. Very clan-like. Very gossipy and "State Farm nice" culture makes it difficult to foster healthy work relationships, set healthy expectations across work and silos, challenge each other respectfully to foster new thinking and innovation, and much of the work in my department is based on output rather than outcomes. They continue to put leaders over teams that are not keeping up with industry trends and instead, it's about keeping up with the competition... rather than creating a good experience for customers. Work is reactive and not proactive. I could go on... Think: "This is how we've always done it" culture, and that's what you're getting