State Farm reviews

3.4

52% would recommend to a friend

(19,800 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Dec 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay is not bad once you put in some years. They do have tuition reimbursement and will pay for insurance education. Coworkers are great to work with.

Cons

Loads of mandatory overtime that really should not be needed. Corporate is unloading changes that are not well thought out and seems to have no plan with implementations. Communication is really lacking and there is a lot of dishonesty with management. Performance is weighed on a numbers game and quality is completely ignored so you have to answer for other's sloppy work habits when customers call in upset. I find myself apologizing to customers a lot and it wears you down as a person over time. Getting a day off is near impossible unless you plan it out three months ahead of time.

4.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Best corporate support in the industry good hours most clients appriciate the work you do for them Agents are incredibly flexible and allow team members to generally accomplish tasks as THEY see fit

Cons

Pay is a little low for the work that is put in. Agents make the real money, team members sometimes work harder than the pay would indicate

Viewing 19285 - 19287 of 19,800 Reviews

Glassdoor has 21,193 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.