State Street reviews

3.4

59% would recommend to a friend

(10,461 total reviews)
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Ronald O’Hanley

69% approve of CEO

56% positive business outlook

State Street has an employee rating of 3.4 out of 5 stars, based on 10,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Street employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
3.0
May 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Chance to learn new technologies, strategies, and make new connections is a big plus. The company offers chances to experience different roles in the investment world.

Cons

The company's main concern is profitability and the shareholder.. Employees are reminded they are expendable every time the company goes through a new round of layoffs. Everything is about making the 'numbers' - whatever happened to loyalty and being proud about going to work - now it seems more about meeting performance indicators at all costs, quantity versus quality...

3.0
Feb 21, 2016
Recommend
CEO approval
Business Outlook

Pros

State street is getting more flexible and the pay is satisfactory. The best part about the company is the people that work for it. Unfortunately, I would have to limit this to VP and below.

Cons

I firmly believe that SSB began to fail 20+ years ago. I think we tried to expand way to fast and without putting in the proper restrictions, technology and management to support the growth. Since then, we have let go of the many employees with the needed knowledge and replaced them with unskilled lower paid staff or contractors. This has resulted in terrible service for the clients not to mention significant losses to the company. Our technology division is another area that cant catch a break. They are given a budgets and deadlines to complete projects but cant hire the staffing (contract or FTE) to meet the deadlines. When a rec (contact/ fte) is approved we need to use a preferred vendor (Wipro, which the majority are Indian) and find a candidate that can actually know the work. SSB has manipulated most of their code, so many new contractors have a 2-3 month learning curve. Once we get them fully trained they are typically let go. It is torture for the employees trying to pick up the slack. ALL of the people that I deal with are working 50-60 hours a week with no overtime and all are salaried. We are expected to keep working more for less, then wait to get laid off. Promotions and salary increases have become a thing of the past. The only way to get the money/ promotion you deserve is to leave the group you are in or the easier way is to leave the company and come back. I have worked in areas where all of my co workers were VPs (I was an AVP at the time), we did the exact same job, had the same certifications and great reviews but I could not / did not get the promotion. I left and they replaced my position with a VP. This is not a new and everyone lost out - except the new employee.

3.0
Aug 13, 2015

I didn't quit because of the company, I quit because of management!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits, laid-back atmosphere, flexible, wfh, business casual

Cons

1)Hiring process takes too long. More than 6 weeks? Ridiculous. 2) Extremely difficult to get back once you leave even if you had an outstanding record on your ppr, goes to show how ppr is useless 3) If you have no connections, you're not going to get in. If you are a recent grad, then you might have a chance. If you have experience, go somewhere else because they're not going to look at your resume. My dept gives warnings to those who don't finish their work on time and it's not because they're incapable. It's the system, network problems, pc problems, not enough workers, process is time consuming, but upper mgmt don't want to hear that. Not paying employees for OT is illegal. Workers suck it in because they need a job, they have families, they have mortgages. One of these days, someone will sue. Not every dept is like this. I loved my job for many, many years. I had to quit the job I love to keep my sanity because of new mgmt. One week, we would agree on something, the next week, she denied saying it and suggesting things that are illogical. It happened a few times. I learned later that those who used to work there left for the same reason and that was more than a decade ago. Don't bother to report to HR because they will always side with upper mgmt especially if upper mgmt had been working there for half a century. Don't bother recording the one-on-one session to prove it because it's not going to help. There are good managers around, but most of them either left or got laid off.

Viewing 97 - 99 of 10,461 Reviews

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