State Street reviews

3.4

60% would recommend to a friend

(10,447 total reviews)
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Ronald O’Hanley

69% approve of CEO

57% positive business outlook

State Street has an employee rating of 3.4 out of 5 stars, based on 10,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Street employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
2.0
May 30, 2014
Recommend
CEO approval
Business Outlook

Pros

The flexibility to work at home is a huge part of why I am still with the company. However, sometimes working from home means no sick days ever and even longer working hours. I will say I do really like all of my co-workers, however the majority of them feel the exact same way I do.

Cons

The lack of merit increases and bonuses have contributed greatly to poor morale. We are not nearly compensated for the level of work we are performing, compared to other companies with similar job types. The outsourcing the past few years has gone through the roof and the employees have suffered because of this. The "help desk" is useless and forget about IT assistance anymore. The employees in these teams are even more disgruntled because they don't understand the process either. SSC has laid off so many valuable, experienced employees the past two years and they will never regain that level of knowledge, all to make a buck and cut costs to line CEO's pocket.

1.0
Jun 28, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a place to gain entry to the finance industry. Very easy to get hired since there is basically no screening. (A lot of people don't even have college degrees.) Also, if you have no motivation or ambition and are ok with earning a very low salary for your "career" until you get laid off and then re-hired at an even lower salary then this is the place for you.

Cons

So many. Pay is terrible, their idea of career growth is to stay in the same department for 10+ years and never earn more than 50k. They'll lay you off if you work too much OT or earn too much. Everyone there is very unmotivated and almost everyone is actively looking for new jobs. They lay people off every year usually right before Christmas but keep saying they are a "net hire" company. The hiring is only done in Indian call centers. The new building they are moving everyone too has desks set up like a sweatshop, you have about 2 feet of space to yourself and only EVPs get offices. It also only has 80% capacity so that means 1) a huge layoff (in addition to the yearly ones they have) is going to happen and 2) you'll be forced to work from home more. That's generally good but they won't pay for the electricity / heat / AC bills you'll rack up while working at home. It's just another expense the company pushes on to employees. Promotions are a joke - they cap raises at 15% so when you start as a new hire at 40k, you have to get promoted about 6 times to earn an industry competitive wage. Also, internal promotions systems are very backward. HR has incentives to hire outside (higher placement fees) and your rating is completely subject to your manager. If your manager doesn't want you to leave, they can give you a bad review and essentially block you from ever moving (which happens A LOT). The company earns a lot of money from doing backoffice work that no one else wants to do. The problem is they are constantly laying off and cutting pay so their margins can be higher. I've never seen a company with such bad employee morale. It's a great place to work if you are on the executive committee: they pay themselves around 14 Million a year and if things look bad, they layoff a few hundred and then say they "led the company through a tough time."

1.0
Sep 20, 2023

Company is stuck in 2005

Recommend
CEO approval
Business Outlook

Pros

If you’re lazy and bad at your job, this company is great for you. You’ll probably be promoted senior management if you’re a brown-nosing schmoozer who is good at making up metrics that make your dept look good or if you participate in some DEI nonsense.

Cons

Warning to all new hires or prospective employees: The company has recently made significant changes regarding remote work policies. Contrary to what was established just 8 months ago, they are now requiring employees to spend more time in the office than they did before the pandemic. Specifically, they have implemented a new mandate of 4 days of mandatory in-office work. This move feels like a significant step backward, as even prior to the pandemic, working in the office for 4 days a week was not the standard. Many employees enjoyed a more flexible arrangement of 2-3 days in the office and 2-3 days at home. It's frustrating to be in the office, especially when much of the work involves sitting on Zoom calls with contractors in India. It's worth noting that this decision may be related to the company's recent investment in a new building in Boston, which some view as an expensive mistake. It seems like they are attempting to address their budget and staffing issues by imposing this change on all employees, potentially as a way to reduce staff through attrition due to their inability to afford severance packages. Overall, these recent changes in company policy have left many employees feeling dissatisfied and concerned about the future direction of the company.

Viewing 13 - 15 of 10,447 Reviews

Glassdoor has 11,878 State Street reviews submitted anonymously by State Street employees. Read employee reviews and ratings on Glassdoor to decide if State Street is right for you.