Steak ‘n Shake reviews

3.0

33% would recommend to a friend

(2,243 total reviews)
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Sardar Biglari

32% approve of CEO

24% positive business outlook

Steak ‘n Shake has an employee rating of 3.0 out of 5 stars, based on 2,243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Steak ‘n Shake employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The pros are all for the quests and shareholders. They have expanded the menu and the prices are lower now than ten years ago. Top line sales are way up, but whats bought down to the bottom line is on the decline.

Cons

How do you hold the line on pricing for ten years and stay a-float? Easy! You work the management and crews to death, you cut all the hourlys down to part-time and take away their benefits, and slash your maintenance repair budgets and let your units fall into a dirty state of dis-repair. Its sad to see the decline of their once clean and efficient units. But oh well as my DM told me" you don't have to be clean or perfectly maintained to sell a burger". Its that type of culture that led to my resignation.

2.0
Nov 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The law forces this company to give you a paycheck. You could possibly get overtime, but only if they are desperate for workers, which is the case a lot of times.

Cons

Oh boy, what a awful establishment. Awful pay, work you like a slave, and you can never get off on time, and forget about a decent raise (.25 ceents at best)

1.0
Nov 14, 2014
Recommend
CEO approval
Business Outlook

Pros

They promote from within, and you can get up to management quickly due to their high turnover. The pay is just enough to keep you there.

Cons

There's no raises. Unless you get promoted, you get locked in at what you agree to. Outside hires are paid more, just so they can be convinced to join. Even though they have no experience in the company. I had over 5 years of experience here, and have worked on every station and shift. The amount I was offered for management, was much less than the average even with my experience. There's unreasonable demands for drive through times here, and you're CONSTANTLY under pressure. for someone to make an order fresh, and dress all of the sandwiches in under 2 minutes seems like a bit much. Especially during a weekend dinner shift with more than 20 orders on a grill screen for 1 person to make. Then there's a strict labor system, where they ideally want everyone to be shorthanded and moving constantly. If your hours or drive thru times are bad, you get phone calls and texts about it. You have sick days you can never use. When you try to tell them you can't work, you end up having to switch days with another manager, or they tell you that you have to come in. There's never positive reinforcement, only negative repercussions. Higher ups manage by threats, and expectations. They'll never say you've done a good job, but they'll always tell you when you're not good enough. As a 24hr store, managers are forced to stay when an overnight doesn't come in. You also can't close the store without the devision presidents approval. Even when it's clearly violating health code. The pay is good enough to live on, but not worth the near 60 hour workweek, the constant stress, and extreme micromanagement.

Viewing 10 - 12 of 2,243 Reviews

Glassdoor has 2,318 Steak ‘n Shake reviews submitted anonymously by Steak ‘n Shake employees. Read employee reviews and ratings on Glassdoor to decide if Steak ‘n Shake is right for you.