Stella McCartney reviews

Management inept, no effective communication and secretive, "can't sit with us" attitude from the very top which means a total lack of trust, loyalty or value towards its employees, blame culture rampant throughout, massively disorganised, horrifically bad pay and equally inadequate pay rises no matter how many years you have been there. Truly toxic working environment where most are very unhappy and hence why turnover is so fast. Priorities are so out of whack, very apparent that making a profit trumps empowering and valuing its employees.

Constantly having to reach out to clients felt like I was harassing them via email, text, and phone calls. Working on an "up system" was a challenge because it wasn't fair game. Our up system worked like this- whoever came into work first had the first up to assist a client, then whoever came in second got the next, and so on. It wasn't fair game because one client could come in and just be looking around not wanting to buy anything because they are just waiting on a friend to eat at the cafe across the street, the next client could come in and want a new wardrobe and drop 10k, and the next client could come in with three friends and the sales associate gets all four clients. It's an unfair game and sales associates got credit for sales that were obviously easy due to the circumstances.