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Stella McCartney

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Stella McCartney reviews

2.7

36% would recommend to a friend

(157 total reviews)

Tom Mendenhall

22% approve of CEO

14% positive business outlook

Stella McCartney has an employee rating of 2.7 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Stella McCartney employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

157 reviews
3.0
Aug 16, 2019
Recommend
CEO approval
Business Outlook

Pros

I worked at the brand flagship store in London, UK. If you want to get immersed in the luxury retail field, well, SMC is the place for you. Fast-paced, busy, with a very interesting and varied clientele, from one time shoppers to celebrities. There is never a dull moment, especially during the Holiday period and, if you have a bit of empathy, you can really learn how to read customers and how to quickly understand their needs and the way they want to be helped. Great variety of goods, beautiful environment.

Cons

Bonding with colleagues is hard, due to the high level of competition. The air is always tense.

avatar
Stella McCartney Response
6y
Thank you very much for leaving a review - the flagship store is a beautiful environment to work in. Sorry to hear you felt there were moments when the store felt too competitive. We have designed our selling incentives for our retail employees in a very personalised way, so there shouldn't be a tense environment. I would love to have a follow-up conversation with you to hear more about your experience, please contact glassdoor@stellamccartney.com
4.0
Mar 27, 2019

An Amazing Company To Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Great working culture, room for growth and development.

Cons

Office Space for Privacy.Not enough places to have confidential conversations.

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Stella McCartney Response
6y
Hi, thank you for taking the time to leave a review! I am pleased to read about all the positive points you have shared. We have opened a second working location which has more space for teams, and in the Spring/Summer the roof terrace has been a great hit for holding team workshops.
1.0
Mar 23, 2019

Merchandising Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The process is quick, free vegetarian lunch, nice working hours

Cons

bad management, no mistake is permitted, very stressed environment

avatar
Stella McCartney Response
7y
Thank you for taking the time to leave a review on your former role with us here at Stella McCartney I am saddened to hear that you didn’t have the best experience with us and that you feel that it is a very stressed environment and have bad management. Our Values are something that we take pride in at Stella McCartney particularly where we operate with these at the forefront of Our Vision. We also put a lot of work into our learning offering across all levels, so we’d be keen to understand where this has not come across for you so we are able to tackle the concerns you have raised. Feel free to reach out confidentially on glassdoor@stellamccartney.com and we can chat further from there.
Viewing 154 - 156 of 157 Reviews

Glassdoor has 250 Stella McCartney reviews submitted anonymously by Stella McCartney employees. Read employee reviews and ratings on Glassdoor to decide if Stella McCartney is right for you.