Does Step-By-Step pay their employees well?

According to anonymously submitted Glassdoor reviews, Step-By-Step employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Step-By-Step. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Step-By-Step?

62% of Step-By-Step employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step-By-Step 3.0 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Step-By-Step?

Direct Support Staff (6) , Direct Support Professional (DSP) (5) , Direct Support Staff Supervisor (3) , Program Manager (3) , Community Support Specialist (2) , Direct Care Staff (2) , Teacher (2) , Tss (2)

What are the pros of working at Step-By-Step according to real employee reviews?

"My immediate supervisor and the recruiter were always professional and helpful my entire duration of employment (and beyond)" ((in 3 reviews)); "Great place to work and honest people." ((in 3 reviews)); "Helpful management, great work environment" ((in 3 reviews))

What are the cons of working at Step-By-Step according to real employee reviews?

"Low pay" ((in 8 reviews)); "Disorganization in management" ((in 5 reviews)); "Upper management was continuously inconsistent in policy implementation (would have different rules for different people), hold managers accountable (to the same standards as the direct care staff)." ((in 5 reviews)); "Not full time hours available" ((in 3 reviews))

What are the top reviewed Step-By-Step locations?

Wilkes-Barre , Pittsburgh , Allentown , Bethlehem , Lehigh Valley , King of Prussia , Philadelphia , Scranton , Wilkes Barre , Bronx , New York , Aberdeen , El Segundo , West Sacramento , Northampton , Pocono Lake , Carbondale , Hazleton , Moscow , Brooklyn Park , Pleasant Hills , Lattimer Mnes , Montrose Hill , Lattimer , White Hall

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Step-By-Step

Step-By-Step reviews

3.3

62% would recommend to a friend

(81 total reviews)

James Bobeck

67% approve of CEO

56% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.0

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

Step-By-Step has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step-By-Step employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

5.0

Sep 14, 2020

Best job

Tss worker

Recommend

CEO approval

Business Outlook

Pros

Helpful management, great work environment

Cons

I don't have any cons.

1.0

Sep 8, 2019

Very unprofessional place to work

Lead staff

Recommend

CEO approval

Business Outlook

Pros

Managers are very unprofessional and not supportive towards the staff

Cons

Clients o support we’re loving caring the best part of the job

1.0

Jul 28, 2019

Completely disappointed

Counselor ii

Recommend

CEO approval

Business Outlook

Pros

The clients we worked with were amazing, kind and helpful. My co-workers were also great and we had some fun.

Cons

I was lied to to get me into the position. I told them about my personal circumstances that I needed a certain schedule for. I was promised 4-12 shifts. I worked that shift MAYBE 3 times the entire time I was employed there (1 month). I felt talked down to by upper management and felt that they set unrealistic expectations. They overwork the staff and seem to forget that the staff are not robots and people aren't capable of working that many hours back to back with limited breaks in between. The training was terrible and I had no idea what I was meant to be doing at any point. The clients taught me my job...

Viewing 46 - 48 of 81 Reviews

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Jobs at Step-By-Step

Direct Support Professional

Direct Support Professional

Direct Support Professional