Stitch Fix reviews

3.3

49% would recommend to a friend

(2,815 total reviews)
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Matt Baer

61% approve of CEO

33% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Feb 19, 2022

Was great...new CEO kind of ruined it

Recommend
CEO approval
Business Outlook

Pros

- Make your own schedule - $18 an hour (Although, I will say they fired 1,400 stylists in California to pay women less in other states. Looking at Glassdoor averages, seems like they lowered entry pay too)

Cons

- Nothing you haven't read here from other viewers. CEO has created many toxic dynamics/politics at the company - cut all stylist communication to each other due to low work moral. Definitely feel alone working here. - Stock price has plummeted - Hours drastically cut (instead of 15-20, turned into 6 hours a week with one day notice) - zero upward mobility

2.0
Nov 24, 2020

Head Fashion Designer

Recommend
CEO approval
Business Outlook

Pros

Healthy environment and friendly nature with company

Cons

Work pressure alot till late night every day No time for you Salary payment due every month till 15 days HR so rude

1.0
Sep 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Culture is “decent”. My peers were amazing. Training was fun.

Cons

All they care about is metrics and being efficient. This isn’t a people first company anymore. The bottom line is god. They are selling clients on the idea of having a personal stylist but give no time to stylist to actually do their job and the inventory has been out of season for ages. They are also moving to what seems like a fully automated styling system where people are styled by an algorithm and not by a person. Some managers are great but others micromanage like crazy. The good ones don’t seem to be happy there which should tell you something. It’s hard to connect with managers because most one on ones with them they are writing notes about you that they then pass along to their superior. I wouldn’t trust any of them or tell them anything personal. It will get passed along. “It’s their job”. By the time I left most of my peers from my training team had also left. They were too stressed out by the job and finally saw it for what it was. I can’t emphasize how unhappy everyone I spoke to was. It made me sad. Rumors regularly went around about how top performers were using ADHD meds and other forms of stimulants to meet metric demands. I heard this so often it was demotivating to think that meeting goals took those sorts of measures to obtain. At the end of the day they will make training super fun and will give you credits for food deliveries and all sorts of things to get you hooked on the company. Once you start your actual job though it’s a completely different vibe.

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Stitch Fix Response
3y
We regret to hear your experience did not live up to expectations. We rely on feedback like yours to continue to improve our employee experience.
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Glassdoor has 2,885 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.