Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 431 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"Great team to work with and amazing residents" ((in 21 reviews)); "The people you work with and the residents are great." ((in 21 reviews)); "The culture here is amazing." ((in 12 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 11 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Management is horrible." ((in 14 reviews)); "Pay could be better compared to competitors" ((in 12 reviews)); "bad management, communication, and pay" ((in 7 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 4 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

StoryPoint reviews

4.2

80% would recommend to a friend

(55 total reviews)

John Fitzpatrick

89% approve of CEO

82% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Senior management

4.2

Career opportunities

4.0

Work/Life balance

4.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Nov 27, 2025

Amazing atmosphere

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, chance to move up, good hours, good environment, amazing management.

Cons

Salary, hours (can be good or bad), not very aware of my benefits.

StoryPoint Response

7mo

Hello, Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with flexible hours, growth opportunities, a supportive environment, and strong management! We also appreciate your comments about salary, fluctuating hours, and benefit awareness. We would welcome the opportunity to connect with you directly to learn more about your concerns and assist with reviewing or understanding your benefits. Please feel free to reach out to our HR Director, Kristyn Nowlin, at (877) 522-5887. Your feedback is truly valued!

1.0

Oct 30, 2025

They dont value their employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay at certain locations

Cons

Work life balance is non existent. Hard workers are punished by having more responsibilities than their supervisors.

StoryPoint Response

8mo

Hello, Thank you for taking the time to share your feedback. We appreciate your recognition of our pay structure and are disappointed to hear about your concerns regarding work–life balance, workload, and communication. At our community, we are committed to living out our 1440 values each day and fostering a supportive and respectful work environment for all team members. We encourage all team members to connect directly with their leader to discuss any concerns related to culture or workload. We would also like the opportunity to learn more about your experience. Please reach out to our HR Director, Kristyn Nowlin, at (877) 522-5887. Thank you for sharing your feedback with us.

1.0

Oct 12, 2025

Work here if you want the life sucked out of you

Caregiver

Recommend

CEO approval

Business Outlook

Pros

honestly, just getting to know and build relationships with the residents. thats about it.

Cons

The work environment has been extremely toxic and disorganized, with constant short staffing that leaves employees overworked, stressed, and put in unsafe situations. Staff are often left to handle abusive residents without proper support or intervention from management, who consistently fail to address these issues. There is a severe lack of professionalism, with managers gossiping about staff to other employees and contributing to the overall negativity and tension in the building. Communication between management and staff is almost nonexistent, and concerns go unanswered. On top of that, residents are being charged outrageously high rates until they can no longer afford to live here, which feels dishonest and unethical. Between the poor pay, lack of support, constant drama, and unsafe working conditions, this has become a deeply unhealthy and demoralizing place to work.

StoryPoint Response

9mo

Hello, Thank you for taking the time to share your feedback. We take all input seriously and are committed to fostering a safe, professional, and supportive work environment where our employees can thrive and feel valued. We recognize that every team member’s experience matters, and we want to ensure that concerns are addressed thoroughly and respectfully. We would like to connect with you directly to learn more about your experience and discuss any specific concerns. We encourage you to reach out to our HR Director, Kristyn Nowlin, at 810-534-1854. We are always happy to listen, provide support, and work toward solutions that help our team members feel supported and empowered. Thank you.

Viewing 4 - 6 of 55 Reviews

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Amazing atmosphere

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Work here if you want the life sucked out of you

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