Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 432 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"Great team to work with and amazing residents" ((in 21 reviews)); "The people you work with and the residents are great." ((in 21 reviews)); "The culture here is amazing." ((in 12 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 11 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Management is horrible." ((in 14 reviews)); "Pay could be better compared to competitors" ((in 12 reviews)); "bad management, communication, and pay" ((in 7 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 4 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

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StoryPoint

Part of Common Sail Investment Group

StoryPoint reviews

4.2

80% would recommend to a friend

(427 total reviews)

John Fitzpatrick

89% approve of CEO

82% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Senior management

4.2

Career opportunities

4.0

Work/Life balance

4.0

Compensation and benefits

StoryPoint has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryPoint employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Apr 17, 2026

Incredible support from a dedicated team

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

This is an amazing group of individuals who are dedicated to the residents and teams they serve. The amount of support that is available to every employee is unlike anything I have ever seen before.

Cons

None that I can think of

StoryPoint Response

3mo

Hello, Thank you so much for sharing this thoughtful feedback. It truly means a lot to hear that you feel supported and see the dedication our team has for both residents and one another. Creating an environment where employees feel supported and valued is so important to us, and we’re grateful to know that’s been your experience. Thank you for all that you do.

5.0

Apr 16, 2026

Opportunities for growth, but trust issues persist

Operations specialists

Recommend

CEO approval

Business Outlook

Pros

All of the opportunity to grow employee and help residents Helping build teams together and implementing StoryPoint standards

Cons

Building teams and earning trust then leaving to the next thing… letting go

StoryPoint Response

3mo

Hello, Thank you for sharing such thoughtful feedback. We’re so glad to hear that the opportunities for growth, building teams, and supporting residents have been meaningful parts of your experience. We also really appreciate your honesty about the challenges that can come with building strong connections and then transitioning to the next opportunity. That’s a very real part of the work, and your perspective is important. Thank you as well for your encouragement to “keep being great.” We’re grateful for the impact you’ve made and for all that you do.

5.0

Apr 1, 2026

Great job

Caregiver

Recommend

CEO approval

Business Outlook

Pros

Great environment and atmosphere. Good culture

Cons

Staff doesn't always jump in to help when needed

StoryPoint Response

3mo

Hello, Thank you for your kind review and for sharing your feedback! We’re so glad to hear you’ve had a positive experience. We also appreciate your input on staffing. Our team is actively working to grow and strengthen coverage across all shifts, including welcoming new team members in the coming weeks. We’re committed to providing the best possible support for both our team and residents, and feedback like yours helps guide those efforts.

Viewing 7 - 9 of 427 Reviews

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