Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 432 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"Great team to work with and amazing residents" ((in 21 reviews)); "The people you work with and the residents are great." ((in 21 reviews)); "The culture here is amazing." ((in 12 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 11 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Management is horrible." ((in 14 reviews)); "Pay could be better compared to competitors" ((in 12 reviews)); "bad management, communication, and pay" ((in 7 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 4 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

Skip to content Skip to footer

Notifications

StoryPoint

Part of Common Sail Investment Group

StoryPoint reviews

4.2

80% would recommend to a friend

(427 total reviews)

John Fitzpatrick

89% approve of CEO

82% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Senior management

4.2

Career opportunities

4.0

Work/Life balance

4.0

Compensation and benefits

StoryPoint has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryPoint employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

1.0

Mar 29, 2026

Ehh

Caregiver/med passer

Recommend

CEO approval

Business Outlook

Pros

Nice facility to work in. Making a difference in the residents lives.

Cons

The company acts like they care about their employees but they don’t. Once I had to stay all night until 7 am one time when I was supposed to be finished at 3 am because my replacement did not show up, which happens a lot and is tolerated because they’re always short staffed. The management ignored my phone calls to come in and replace me themselves because they’re did not want to come in.

5.0

Mar 21, 2026

A Promising Fresh Start with Room to Grow

Executive director

Recommend

CEO approval

Business Outlook

Pros

-Great opportunity to connect with new colleagues and leadership in a more relaxed setting -Well-organized overall, with clear effort put into logistics and planning -Sessions helped provide insight into my new company’s vision and direction -Positive, welcoming atmosphere that made integration feel smoother -Good balance of structured activities and informal networking time

Cons

-The only con, I can think of, was the travel....both directions we had a layover.....no fault of anyone, travel just took a long time

StoryPoint Response

3mo

Hello, Thank you for sharing such detailed and thoughtful feedback! We’re glad to hear the retreat provided meaningful opportunities to connect with colleagues and leadership, and that the atmosphere helped make integration smoother. Your insights on creating smaller group discussions and connecting the company’s vision to individual roles are excellent suggestions that can help us continue strengthening engagement and alignment. We appreciate your recognition of the planning and effort behind the retreat and will use your feedback to build on this positive experience for future events.

5.0

Mar 20, 2026

Best Senior Living Company

Community specialist

Recommend

CEO approval

Business Outlook

Pros

They lead by example, supporting community leaders and making a real difference through great food, wellness, and service. The team is full of wonderful people who care deeply about what they do. I honestly can’t imagine working anywhere else.

Cons

401K contribution could be better Long work hours, work/life balance

StoryPoint Response

3mo

Hello, Thank you for your thoughtful feedback! We’re glad to hear you appreciate our leadership, team culture, and commitment to residents’ wellness and service. We also value your input on 401(k) contributions, work-life balance, and the suggestion for a leadership development program—these insights help us continue to grow and support our team members. We’re grateful to have you as part of the team!

Viewing 10 - 12 of 427 Reviews

Jobs at StoryPoint