Subway reviews

3.4

52% would recommend to a friend

(22,232 total reviews)
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Trevor Haynes

58% approve of CEO

37% positive business outlook

Subway has an employee rating of 3.4 out of 5 stars, based on 22,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Subway employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Jul 31, 2015

Worst working experience of my life

Recommend
CEO approval
Business Outlook

Pros

If you are experienced in food prep, and as a cashier, and if you enjoy hectic, unorganized work, you may like this job.

Cons

I received very little training. The manager expected me to ask questions as I worked, which often meant leaving a customer and running to the back for help. This "training" period doesn't last long, as I was yelled at by my manager in front of customers for not knowing how to make a certain sandwich. My shifts were short (usually 3 hours, 5 at most) and only once or twice a week. This made training incredibly difficult. After only working 3 or 4 hours, a coworker cornered me and told me I would be let go if I did not get faster. I was still very much in training at this point. At Subway, you are expected to have memorized all the sandwich ingredients, and mastered the till, by the end of your first shift - even if this is your first job. Employees are overworked - one in the front taking orders, making sandwiches and operating the till and expected to complete each customer's order in two minutes or less. 2-3 employees in the back preparing food while this is happening. There is NO sense of teamwork. The manager told everyone that we needed to stop putting so many veggies on the sandwiches, because she "couldn't afford it" with the sales they had going on ($5 footlong, etc). At one point the manager came up to me in front of a customer and rudely told me that I was putting on too much lettuce. This is no surprise considering managers get bonuses if they limit the veggies/meats they put on sandwiches. In other locations, I witnessed (as a customer) managers making their employees cry, and lone employees during the busiest parts of the day.

4.0
Jul 28, 2015

Great work experience.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team work, flexible hours, pleasant work environment. Gives good working experience in a fast paced environment. Teaches to be meticulous in daily duties.

Cons

Schedule can change suddenly, pay isn't that good. High turnover of employees and many different persons to train over and over again.

Viewing 21949 - 21951 of 22,232 Reviews

Glassdoor has 25,201 Subway reviews submitted anonymously by Subway employees. Read employee reviews and ratings on Glassdoor to decide if Subway is right for you.