Sun Life reviews

3.9

72% would recommend to a friend

(4,263 total reviews)
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Kevin Strain

90% approve of CEO

72% positive business outlook

Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Mar 5, 2026

Concerns about leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Couldn't think of a pro.

Cons

I worked at the Hong Kong office of Sun Life Financial and left because the working environment under the current leadership eventually became unsustainable for me. From my experience, the leadership style felt very top-down, with a strong emphasis on alignment with directives from senior management. During my time there, there were several changes among senior team members, which at times created a political environment where alignment with leadership seemed important for stability. There was also a significant level of operational oversight and frequent requests from leadership that made it challenging for teams to maintain work-life balance. Many colleagues felt that expectations and workload could be unpredictable. Some colleagues raised concerns through HR channels, though during my time at the company I personally did not see significant changes resulting from those discussions. If you prioritize a collaborative, respectful environment with reasonable balance and openness to feedback, I would recommend carefully researching the Hong Kong team before joining. The company brand and external reputation are strong, but my day-to-day experience did not fully match those expectations.

1.0
Mar 3, 2026

Unhealthy Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary package but will drain you

Cons

Processes do not make sense Micromanaging Poor leadership Slow growth

4.0
Mar 1, 2026

Great place to retire

Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive environment Engaging staff activities Hybrid working arrangements (depending on the manager)

Cons

Traditional / manual way of working as defaults Average age group of the workforce ( Above 40 y/o) High tolerance of underperforming employees despite they may harm the team in a long run Micromanage leadership styles (depending on the manager)

Viewing 76 - 78 of 4,263 Reviews

Glassdoor has 5,236 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.