Sun Life reviews

3.9

72% would recommend to a friend

(4,263 total reviews)
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Kevin Strain

90% approve of CEO

72% positive business outlook

Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Feb 28, 2026

Poor onboarding and highly political culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people exist but unfortunately they are less hence can’t survive this siloed environment

Cons

If you value your peace of mind and mental health, please steer clear. Environment is highly toxic and operates on ‘tribal culture’ where they protect their own even at the cost of dysfunctionality. Gatekeeping knowledge, hoarding information, Zero documentation is the norm and work culture here. So if you are a new person joining the company, join with the mindset that you are being setup as the fallback guy for this dysfunction. Absolutely NO onboarding/transition support and God forbid if you are a structured, process oriented guy, you will be labelled ‘difficult to work with’ by this tribe.

3.0
Feb 27, 2026

the good and the bad

Recommend
CEO approval
Business Outlook

Pros

benefits are very good. includes stock ownership. many divisions/dept so there are career options. hybrid work model in place.

Cons

incredibly corporate and bureaucratic. top heavy. They don't invest enough in technology for staff. Pay for avg staff and mid managers is not reflective of the job expectations. A lot of very stressed out people.

Viewing 79 - 81 of 4,263 Reviews

Glassdoor has 5,236 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.