Sun Life reviews

3.9

72% would recommend to a friend

(4,263 total reviews)
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Kevin Strain

90% approve of CEO

71% positive business outlook

Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Dec 12, 2014

Culture of hierarchy slows innovation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New CEO who knows the employee benefits business, which the US firm has staked its future on. Open to data analytics and innovation from designated individuals.

Cons

Firm has staked its future on voluntary benefits, but has few innovative products to break into a market dominated by industry leaders. Low salaries, inconsistent meritocracy, few innovative employee benefits products, few industry leading divisions except stop-loss and international. Corporate culture is so top down and job security is so tenuous due to the new CEO, cost cutting goals, adn constant reorganization that there is no room for the needed culture of firm-wide innovation that would help insure success.

1.0
Jul 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits and vacation structure are great, and for most of the business areas there is a great work-life balance available for the majority of employees. Compensation is generally in-line with the industry, but varies highly depending on your manager and business unit. The majority of peers and co-workers are very friendly and there's a good sense of team.

Cons

The company's larger corporate organization in Canada is extremely stable and consistent. However, the US organization has seen a great deal of uncertainty, strategic direction shifts, and reductions in business lines over the past several years. Future direction and stability in the US is extremely uncertain, and clear communication from senior management is non-existent. The US organization thrives on form over substance, and opportunities do not exist for hard-working, honest, and talented employees. The most talented team members are singled-out and minimized by managers that do not understand the subject matter or responsibilities of the teams they are managing. Who you know is definitely more important than what you know. Hence all the other reviews here describing that the most talented people leave. (this is absolutely accurate) If you're looking for punching the clock and low demands on your time and skills, this might be a great fit. But if you're looking for challenging and rewarding work, Sun Life might not be the place for you.

3.0
Jan 16, 2021

Good company with problems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, culture and some people are awesome.

Cons

If you are not management you probably don’t make good money or have a good work/life balance unless you work in Marketing or on the investment side of things. The company is investing in bots to do tasks people are paid to do. They keep adding work without using the appropriate equipment or investing in some departments to make the expected work load and possible. Overtime daily, weekends working, and constantly being asked to work with problem equipment to the detriment of your life outside work. While preaching family and good life at work it proves to be hollow because management if too fat happy and living the good life working from home answering calls all day while employees work 14 hr days.

Viewing 19 - 21 of 4,263 Reviews

Glassdoor has 5,236 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.