SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
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William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jan 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. I loved my manger and Assistant manager. Even My Teller coordinator.

Cons

Not enough pay for the amount of work you put out. The area manager is really pushy for sales. She never spoke to the teller line. She would just walk pass us as though we weren't there.

3.0
Jan 19, 2012
Recommend
CEO approval
Business Outlook

Pros

401k match of 6% plus a "discretionary match" of 0-4% at the end of each year. Good health insurance and VERY cheap disability insurance. As far as from the client side, a good bank with good benefits and advanced online banking/ATMs. Competitive against big banks.

Cons

Poor compensation. Licensed program gives you a whopping 7.5% of "bank revenue". So if you sell a $100k annuity and the bank makes $3500 off of it, you get only 7.5% of that $3500... Focus is VERY scattered. One week it's sell credit cards or die, the next week it's about new accounts. Management doesn't follow through on their promises. "We are going to go out and do this and that to get more business." There is no we. Management plays on their phone on facebook all day and you catch all of the heat when numbers aren't met.

3.0
Jan 18, 2012
Recommend
CEO approval
Business Outlook

Pros

In the micro (my unit) has good staff and good working relationship and environment.

Cons

Upper management changes the products and the focus on weekly bases in retail banking . We are assigned unrealistic goals and then threatened with disciplinary actions should we not meet those goals.

Viewing 3040 - 3042 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.