SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
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William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Mar 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Great 401k and benefits package Lots of vacation time compared to other institutions Work/Life balance is good - can usually take time off when needed

Cons

Raises are offensive. Corporate policies put a cap on pay increases for employees (usually 2-3%) The only form of meaningful compensation is through Management and Executive bonuses. Good luck getting there if you aren't already at that level. Promotion structure is vaguely subjective and not clearly communicated

1.0
Mar 8, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits package. The Training resources. The philosophy.

Cons

sales goals not applied according to position and experience.unrealistic goals. fear based management. miserable teammates."one Team" does not exist. no compensation for working skeleton crew. inappropriate actions taken against employees for not meeting goals. doesn't take entire responsibility and scope of job into consideration when giving the review.

3.0
Jan 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Good Training. Company has a focus on customer service. There is plenty of opportunities to grow as a banker. Co-workers have always been easy to work with. Always had a good work life balance.

Cons

Upper management is constantly developing new ideas to drive sales that have no practical use in the real world. Pay is below industry average and the annual raises are non-existent. Goals are often unattainable. Top down micro-management at its finest. Can't keep good talent due to lousy pay

Viewing 3100 - 3102 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.