SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 16, 2012

Underpaid and overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Locally owned bank and excellent customer service in the entire foot print.

Cons

No respect for employees personal time with family, by requesting after hours call nights that aggravate clients. Employees not energized to do better and have become complacent due to rampant demotions. New staffing of branches have not taken into account vacations and potential illnesses of staff. Hi level of stress due to mid management not being responsive to issues that need immediate attention. Also pay your mangers with senior experience and high sales productivity a better base pay

1.0
May 19, 2012

Frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice clients and some great teammates

Cons

Many Managers and Area managers are not qualified to lead

2.0
Apr 2, 2012
Recommend
CEO approval
Business Outlook

Pros

co workers are very helpful. customers are awesome, my girlfriend is a customer and she asked me out and we started dating

Cons

long lines especially fridays and weekends not enough tellers

Viewing 3097 - 3099 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.