SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jan 22, 2011

Positive

Recommend
CEO approval
Business Outlook

Pros

Easy to understand promotion/training track. Systems in place to ensure you get feedback from management. Pay is better than most entry level customer service jobs that don't require a degree.

Cons

Customers who are angry at banks in general think the Teller is the best person to vent their frustration on.

1.0
Jan 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Employees in Atlanta, Ga., get buy one get one free tickets to Atlanta Braves baseball games Monday through Thursday. Pretty good discounts at the ATL aquarium too.

Cons

30 min. lunches, incredibly low pay, poor incentive plan, low opportunity for growth, litte movement in the area creates few chances to get a raise. They also do customer service surveys on their own customers asking to be rated on a 1-10 scale. However, if the customer gives any score other than a 9 or 10, the employee is given a 0.

3.0
Jan 8, 2011

Stability vs Progress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is very family oriented and generous in time off, flexible on work from home. The company is stable, conservative and does not demand extraordinary performance from it's employees. The employee benefits are great.

Cons

The company is stable and conservative, and does not accept change easily. Improvements and changes are very slow coming, on all levels of the orgainization. Do your job and you'll be happy here. Try to make improvements, and you will find yourself pushing against a solid wall of reluctance.

Viewing 3124 - 3126 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.