SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
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William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Sep 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Strong Bank weathering a financial storm well. SunTrust's historically conservative lending platform have really helped weather this crisis we currently have, even though they have a large presence in some of the hardest hit markets. Management does at least put on a facade of concern when dealing with it's employees.

Cons

typical banking environment - if you don't like working for SunTrust maybe you shouldn't be in the industry.

2.0
Sep 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Suntrust has a sizeable footprint if you're looking to work in the Southeast. Also, with luck and the right work ethic, it is possible to earn decent money working as a branch rep. The company does have a pension plan, which is rare these days, although it takes 5 years to be fully vested in it.

Cons

From my experience, most if not all regions suffer from extreme micro-management. It's so bad that someone as high-up as a regional LOB manager often sees the need to come in and directly observe tellers and other branch staff. Also, there is NO flexibility in how your job should be done. SunTrust has a "branch operating model", and this must be followed to the T, regerdless of its many flaws. The model essentially makes all jobs "stupid-proof", and hence they are able to bring in unskilled, uneducated employees at low salaries. Because of this, people with retail sales experience are far more valuable to them than anyone with a finance background. To ensure compliance with the model, management requires all employees to complete several layers of redundant reporting. For an example, all employees, even tellers, must complete a "daily contact sheet". This form has spots for every person one encounters on the phone, in person, or otherwise. It also has spots for sales oportunities uncovered, products sold, and follow-up opportunities. The employees must fill this sheet out and give it to the branch manager. The manager then takes these sheets, goes over it with the employee, and transfers the information to another sheet. The area manager then reviews these sheets with the branch managers, and so on. This kind of ridiculous reporting makes it difficult for anoyone to actually get any value-adding work done.

3.0
Sep 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Corporate & Investment Banking was a good training for careers in the future. Analysts training program consisted of 6 weeks class room courses in accounting, corporate finance and financial modeling. Access to Senior bankers is very good. Job responsibility and engaging assignments.

Cons

Investment Banking did not pay the usual high salary even though you have to deal with the same stuff. A lot of managing directors who did not pull their weight. Definitely still a good old boys club. Bonus for analyst class of 2006-2007 was only 30% of base ($60k).

Viewing 3244 - 3246 of 3,263 Reviews

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