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      SunTrust

      Engaged Employer

      SunTrust reviews

      3.6

      68% would recommend to a friend

      (3,263 total reviews)
      avatar

      William H. (Bill) Rogers Jr.

      85% approve of CEO

      57% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Sep 13, 2008

      Great name, poor execution

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great name recognition in the southeast, respected company. SunTrust has a fantastic footprint within the southeast United States. Fair compensation and benefits package. Good place to start your career in the banking / financial industry.

      Cons

      Business units operate within silos. Slow, plodding operation, not "with the times" in product development. It is a great place to start, but you will eventually get tired of the company culture. The company culture is very laid back, slow to react to trends within the financial sector.

      3.0
      Sep 13, 2008

      A good place to start

      Financial service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to start and learn the basics. The training is extremely helpful and allows you to learn the business and the trade. It takes some time once you learn the basics to advance to higher areas in the institution because of the lack of positions available and also the assistance and help of the immediate management in your personal achievement and adavancement. SunTrust is a very conservative bank, so the job outlook is strong, but the pay is definitely not what the market and competeitive industries are working with. I'm happy because I've learned a greeat deal about the industry as a whole but am looking elsewhere for advancement opportuinites.

      Cons

      Not much room for advancement and the pay isn't competitive across the industry. The average time required in a position with a financial industry is 6 months where SunTrust places a committment of one year in a position where you may not be as happy as you thought you were. They merit increases do not keep up with the cost of inflation on a yearly basis and the bottom line is the sales that you complete, not the customer satisfaction. There is more emphasis on what can you do for SunTrust as opposed to what can Suntrust do for me?

      3.0
      Sep 7, 2008

      An okay place to work if you can't find anything better.

      database administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good vacation (4 weeks) and paid holidays (5). You are allowed to work on your own and make decisions (as long as you make the right decisions). Limited work (2 days a week) for home policy.

      Cons

      High turn over which makes the jobs of those who say harder. Many jobs have been cut over the last 5 years, many times people with lesser experience (and cheaper) are later brought in. 50% of IT jobs, in the last 2 years, have been been sent to India. Management depends on service tickets and time sheets to judge how people are doing and have very little involvement in day to day issues.

      Viewing 3247 - 3249 of 3,263 Reviews
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      Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.