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      SunTrust

      Engaged Employer

      SunTrust reviews

      3.6

      68% would recommend to a friend

      (3,263 total reviews)
      avatar

      William H. (Bill) Rogers Jr.

      85% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Nov 6, 2013

      This COULD be the best bank in the country... If they just wanted to...

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      More "client focused" than most banks Very smart and capable core employee base Lots of job variety in the retail sector to choose and specialize from

      Cons

      Lack of vision... Trying to be Wells Fargo without the Wells capability or network Sales culture is all over the place. Capable relationship bankers trying to widget sell. The very definition of a "glass ceiling" bank. Nearly horrific talent management.

      2.0
      Mar 6, 2019

      Its a job, not much more

      Analytics
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are solid, pay is average, hours are flexible, recently relaxed the dress code. The culture is very much what you would expect with a regional bank. If you are looking for a place to coast, this might be a good place, but overall you are not going to gain much experiences to help advance a career outside of retail banking.

      Cons

      Very few opportunities for development or advancement. Leadership doesn't seem to be able to effectively communicate the visions of the organization and managers are promoted because of their ability to do a job, not to manage and develop people. Very silo'ed and divided work between all parts of the bank. Lack of innovation from everyone I've worked with- SunTrust only changes or advances when 'the market' does. Lack of appetite to test and learn, operates in a 'fear of failure' attitude. They have been a 'follower' in all aspects.

      3.0
      Feb 13, 2019

      Ok

      Mortgage loan processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're good, no one micromanages you. Good pay.

      Cons

      Terrible upper management who don't understand the job and how we are affected by certain decisions, which often make no sense. Poor technology. Started off losing incentive over time due to SunTrust trying to save money. Yearly layoffs.

      Viewing 37 - 39 of 3,263 Reviews
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      ReviewsSunTrust reviews

      Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.