SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
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William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
May 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent pay and benefits, fantastic teammates. Strong brand in the region with solid market share. Resources of a large bank.

Cons

Organizational disarray. Constant turnover in upper management leads to perpetual reorganization. Goals and expectations change constantly, many times mid year. Tough to gauge what success looks like.

2.0
Mar 14, 2017

Branch Manager I

Recommend
CEO approval
Business Outlook

Pros

Decent benefits, company with a noble stated purpose.

Cons

Managers of banking center 1 locations are worked like dogs. Bare minimum staffing, many days you wind up running a teller drawer, on conference calls, expected to be out visiting businesses, AND you're still responsible for half the platform sales goal. Many days expected to work without a lunch break. When your staffing isn't bare bones, you wind up sending coverage to other branches and creating short staffing at your branch. Morale is extremely low internally and outlook seems to be roundly negative.

Viewing 85 - 87 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.