SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
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William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits, and competitive salaries. Long standing reputation in the community for providing outstanding customer service. Has passionate employees that tend to stay with the company for the major part of their career.

Cons

Company is trying to change too many things in too short a time, simply because other banks are doing it. Not all decisions seem to be well thought out.

3.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Relaxed culture and people are generally friendly in EIS. Location is good for public transportation. Flexible hours and pretty good benefits.

Cons

It is very difficult to get anything done here without working through several processes that often don't work properly. There is no perceived urgency to make a difference or change how things are implemented.

2.0
Sep 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Good colleagues to work with; decent salary; interesting work; fair benefits

Cons

an appalling lack of common sense and demonstrated business talent by people occupying senior managment positions; they basically haven't got a clue about running the business or what the people below them actually have to go through to perform their jobs. the bank is squarely in the hands of bean-counters and pencil pushers more interested in creating useless charts and graphs with zero relation to daily life; inadequate office machinery for staff to perform their job functions adequately or efficiently. Good people are leaving in droves for other places of employment needlessly, which is a criminal waste of really talented people simply because management is appallingly weak and generally useless.

Viewing 142 - 144 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.