SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
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William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Mar 18, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a clean environment. No heavy lifting required. Established, recognized regional bank. Provides salary and benefits that are within industry standards.

Cons

There are too many levels of middle management with managers over too few employees (causes micro-managing). Current managers generally do not contribute to the work production because they are too many years removed from performing the work. Middle management is made of mostly women who have been in the company for decades and in their management positions for many years without being advanced further or continuing their formal education. They have extreme difficulty managing individuals who are new to SunTrust, professionals with advanced degrees or employees with career experience outside of SunTrust who need some orientation in order to fit into the SunTrust culture. No promotional opportunities for the reasons stated above so managers can do little other than to suggest moving to another area of the company (which would require starting from the bottom in a new department.) Survey of employee satisfaction was disappointing and company's solution is to send middle managers to internal management training classes rather than address the fundamental problems.

Viewing 145 - 147 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.