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Sunquest Information Systems

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Sunquest Information Systems reviews

3.1

51% would recommend to a friend

(293 total reviews)
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Mike Epplen

76% approve of CEO

43% positive business outlook

Sunquest Information Systems has an employee rating of 3.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunquest Information Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

293 reviews
2.0
Nov 8, 2014

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

-Most mid level management and non management employees are fantastic, with a true dedication to healthcare and clients -Decent benefits and facility -Plenty of opportunity and room for advancement

Cons

-Terrible turnover below exec level; people are constantly burning out or quiting once they realize the company is headed downward. Terminations and layoffs can be random and without warning or explanation. -Many in key positions are always chasing the latest shiny thing with no idea if it will help -Most execs and some upper / middle management are in positions WAY out of proportion to their skill and abilities leading to terrible or no strategic direction -Quickly deteriorating market share and profits. Most major competitors are far past Sunquest in terms of technology and resources. Clients are only staying at this point because the hassle of changing is too high (and that is getting lower every day as competitors develop better systems) -Many positions require long hours (some departments 14 hour days are common) and depending on the manager may not offer a good work-life balance. -Major lack of resources. Most departments are so understaffed that people have to do 2-3 jobs worth of work and so quality suffers -Terrible communication - the rumor mill is the only way to find out what is going on most of the time.

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Sunquest Information Systems Response
11y
Thank you for taking the time to give Sunquest such candid and thorough feedback. I"m sorry your experience was so poor, however we wish you all the best. There is no doubt that Sunquest was not a perfect place to work when you left, though you did point out some compelling positive thoughts around co-workers, benefits and opportunities for advancement. There also is no doubt that the comments you left are taken to heart. You mention employee retention; this is a key metric for us going forward and one that will evidence a renewed commitment to People at Sunquest.
2.0
Apr 11, 2018

Learn what you can and then go elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place for the first job and plenty of openings at any given time. Opportunity to learn on the job, flexible schedule, and a gym on site. Gorgeous view out of the office windows. Colleagues genuinely want to be helpful.

Cons

Not a good place for mid-career professionals. Salaries are well below the Tucson market. No apparent upward mobility and raises are laughable or nonexistent. The place appears at times disorganized and immature. Documents sent to new hires contain inconsistencies and errors. There is no training beyond the initial orientation week. Much of the supposedly required expertise is acquired by accident. Many new hires don't stay more than a year or two. High turnover results in dearth of experience and lack of institutional memory. The root cause of company's turnover problem seems to be the corroding legacy of previous private equity ownership coupled with parent company's concern about share price at the expense of the workforce. Laptops given to new hires are old, scratched, and need to be frequently repaired, and the company buys extended warranties that will cover motherboard and graphics card replacements for far longer than seems practical. Communication tools are subpar, selected because they are free, not because they work well. Benefits are OK for a manufacturing company, but poor for a software development company. No PTO rollover from year to year. Working spouses cannot be added to insurance policy. Your manager might be so overwhelmed with responsibility to supervise 20+ people that your workstation might not be setup when you start. In the second decade of 21st century, the entire top leadership is male. Too many of those top leaders live elsewhere and commute to Tucson only occasionally. Professionalism is not valued: people in leadership positions casually curse on the job and not only do they keep their jobs, they get promoted! Open office space is noisy with poor soundproofing.

1.0
Sep 22, 2017

Thanks for your investment in Tucson

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A great opportunity to learn how to expand your career by befriending the executives.

Cons

Dysfunctional leaders that have a history of failing, then jumping ship.

Viewing 22 - 24 of 293 Reviews

Glassdoor has 308 Sunquest Information Systems reviews submitted anonymously by Sunquest Information Systems employees. Read employee reviews and ratings on Glassdoor to decide if Sunquest Information Systems is right for you.