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Sunrise Senior Living

Engaged Employer

Sunrise Senior Living reviews

3.5

57% would recommend to a friend

(3,010 total reviews)
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Jack R. Callison, Jr.

58% approve of CEO

48% positive business outlook

Sunrise Senior Living has an employee rating of 3.5 out of 5 stars, based on 3,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunrise Senior Living employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for 15+ years until leadership blatantly lied.

Cons

Don’t apply for the Business Office Coordinator position. It is being dissolved. Over the past two years we were told the BOC position was being optimized. It was stated it would be dismantled into 3 different roles and that we would have a choice of which role we would like. We were told that this was being done so that we could be subject matter experts instead of a Jack of all trades. We were also told that this was being done so that we could receive better pay. If you have ever worked in this industry in this role, you know this position has an extreme workload that is undervalued by corporate leadership. The community’s Executive Director is the only leader that truly knows and understands the pile on this role receives. Those of us who stay in this role stay because we are called to do what we do. And we enjoy what we do. No call was ever held with the BOCs. All information was relayed to us by our Executive Directors. Imagine their shock and ours when the 3 different roles actually turned out to be 1 role and favor was given to the business professionals in the regional positions. Additionally, the pay was not going to be better, it was actually much less. Imagine the horror and shock of our Executive Directors when they realized they had been fed an outright lie and had given us false information. As a result, a vast number of us have been laid off with only 4 weeks of severance. They didn’t even have the decency to give us enough time to find a job in this high inflation economy. This is a company that touts itself on being a great place to work. It is as though a rug has been suddenly pulled out from under us and we are a laughing stock to them. They had absolutely no consideration for our livelihoods. What a lowdown dirty shame. Do not apply for this job, it is being dissolved.

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Sunrise Senior Living Response
3w
Thank you for taking the time to share your experience. We recognize that organizational changes—especially those that affect roles and teams—can be difficult, and we aim to approach them with transparency, care, and respect for the people involved. Your feedback regarding communication, role clarity, and support during this time is important and something we take seriously. Our goal continues to be creating meaningful opportunities for our team members while ensuring our communities are supported in the best way possible. If you’re open to sharing more details, we would welcome the opportunity to connect directly. Please reach out to your Human Resources Business Partner so we can follow up.
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Really nice coworkers. Pleasant and grateful residents. Good location for public transportation.

Cons

Was forced to use PTO to take off holidays outside of the 5 given to each employee because direct supervisor closed the office. Was let go for truancy even though I had PTO and provided a doctor's note because I had virtual appointments. Was told different policies by different members of the leadership team. Was harassed by previous DON.

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Sunrise Senior Living Response
1mo
All feedback is important to us and we take your comments very seriously. Please email info@sunriseseniorliving.com with your contact information so that we can reach out to you for additional information so that we can review and address the situation. Thank you, The Sunrise Team 
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team Love the residents

Cons

Not enough time to complete work Toxic work culture

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Sunrise Senior Living Response
1mo
We strive to maintain a supportive and productive work environment in our community. We take all feedback and concerns seriously and would like to hear more about this situation. Please email info@sunriseseniorliving.com, so that we may obtain further details from you and can review this matter more closely. Thank you, The Sunrise Team
Viewing 19 - 21 of 3,010 Reviews

Glassdoor has 3,100 Sunrise Senior Living reviews submitted anonymously by Sunrise Senior Living employees. Read employee reviews and ratings on Glassdoor to decide if Sunrise Senior Living is right for you.