It's unfortunate, the company is a great company and has an excellent product, but two of the top HR leaders at SMC are awful, discriminate, don't know basic HR processes and do not want to make any improvements for the benefit of SMC. Not sure where to begin but from my observation and working with them on my own hiring and department challenges, here is the list:
1. Don't understand the business and the technology so can'[t help with the department challenges, there is 0 HRBP concept at this organization
2. Leads the HR team, hiring managers and department heads with confusion, have their own twisted way to terminate what HR calls "low performers"
3. Doesn't follow standard best HR practices
4. Lies to top management, department heads by twisting the stories to save themselves
5. Doesn't understand how to measure performance, have a very poor annual performance review process that is out dated and painful
6. Doesn't know how to do workforce planning, don't expect to hire good candidates, HR Leader rejects mots of them.
7. Doesn't have a clue about the compensation and how to hire and retain top talent. bonus doesn't exists, pay is on the lower end of the market and some times below market
8. Obviously doesn't care about branding and to fix glassdoor rating
9. Doesn't make any effort to improve company culture and retain employees.
10. I know the head of HR abuses her own team, witnessed it with my own eyes. Hearing the yelling from her office. A lot of good HR leaders who joined the company left under this HR Leadership and more are looking to leave.
Toxic department at its highest