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Superior Air-Ground Ambulance Service

Engaged Employer

Superior Air-Ground Ambulance Service reviews

3.1

53% would recommend to a friend

(501 total reviews)
avatar

David B. Hill III

60% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Compensation and benefits

3.1

Work/Life balance

2.8

Culture & values

2.7

Senior management

Superior Air-Ground Ambulance Service has an employee rating of 3.1 out of 5 stars, based on 501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superior Air-Ground Ambulance Service employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

501 reviews
1.0
Nov 17, 2025

Not the best

Medical coder
Recommend
CEO approval
Business Outlook

Pros

Able to work from home after a certain time period.

Cons

Any time can be asked to return to office until further notice. A lot of pressure and heavily micromanaged

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Superior Air-Ground Ambulance Service Response
8mo
Thank you for your feedback. Our goal is to support our employees while maintaining high standards of care and service. We are actively working on improving communication and would appreciate any further feedback you are willing to provide. Please email valuablefeedback@superiorambulance.com to supply additional information, as we are always looking to improve.
1.0
Nov 16, 2025

Superior? Anything But

Emt-b
Recommend
CEO approval
Business Outlook

Pros

There aren't pros to working for superior.

Cons

1) The pay is subpar. 2) The dispatch is filled with morons who don't know how to dispatch, and can't be bothered to do the most basic tasks to gather vital information. They constantly enter information incorrectly, or just don't bother communicating. 3) The equipment is often falling apart. 4) The benefits are way too delayed after start. 5) The ERP is terrible. 6) Upper management has hilariously skewed ideas of reality

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Superior Air-Ground Ambulance Service Response
8mo
Thank you for your feedback. We sincerely apologize for any frustration you experienced. We work with the state and on the federal level to raise awareness to increase EMS wages and are very competitive in the areas we operate. We do have a thorough dispatch training program as well as extensive oversight. We are consistently updating equipment, which is why we have regular vehicle check outs to see what needs to be replaced. Benefits start at a standard timeframe. As for leadership, including HR, they are involved in all aspects of the organization in order to continue to improve and receive feedback each day. We encourage you to reach out to valuablefeedback@superiorambulance.com to provide additional information.
3.0
Oct 4, 2025

It’s fine

Emt-basic
Recommend
CEO approval
Business Outlook

Pros

Pays the bills, coworkers are cool

Cons

Long hours, AI Dispatch, Not the best equipment

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Superior Air-Ground Ambulance Service Response
9mo
Thank you for your feedback. We are glad to hear you enjoyed working with your coworkers. If you would like to provide additional information, please reach out to valuablefeedback@superiorambulance.com.
Viewing 10 - 12 of 501 Reviews
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ReviewsSuperior Air-Ground Ambulance Service reviews

Glassdoor has 514 Superior Air-Ground Ambulance Service reviews submitted anonymously by Superior Air-Ground Ambulance Service employees. Read employee reviews and ratings on Glassdoor to decide if Superior Air-Ground Ambulance Service is right for you.