Support.com CSA - Customer Service Associate reviews

Thank you for your feedback. As with most contact center roles, schedules are dependent upon the changes to our business and call flow, we are very open about this. We always provide a minimum of a two week notice for schedule changes, as well as the opportunity to bid on the schedule that best suits your needs. We also provide notice on all extra hours required, as we know the challenges these can bring to an individual. We wish you the best!