Only plus side is working from home - CSA - Customer Service Associate Support.com Employee Review

2.0
Apr 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Sadly only pro is working from home.

Cons

Always changing schedule, no notice of OT, bad training and managers.

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Support.com Response
7y
Thank you for your feedback. As with most contact center roles, schedules are dependent upon the changes to our business and call flow, we are very open about this. We always provide a minimum of a two week notice for schedule changes, as well as the opportunity to bid on the schedule that best suits your needs. We also provide notice on all extra hours required, as we know the challenges these can bring to an individual. We wish you the best!

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Cons

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