This is a legitimate company that has primarily a work from home workforce. They offer benefits. This may be a good place for someone in a rural area (as long as they have stable internet). Good starting place for people wanting a start in tech. They offer training for new hires.
Cons
No raises ever.
Poor processes to resolve customer issues with client.
Mismatch between company's values and actual policies and practices.
Limited advancement opportunities.
Support.com Response
6y
Thank you for your feedback. We do provide compensation increases in many of our roles and most recently several of our employees received an increase based on performance. We also pride ourselves in our transparency, we are open honest and looking for the same in our team members. We promote 98% from within, so our advancement opportunities are limitless for our employees.