Legit work from home - Operations Supervisor Support.com Employee Review

3.0
Jun 12, 2020
Recommend
CEO approval
Business Outlook

Pros

This is a legitimate company that has primarily a work from home workforce. They offer benefits. This may be a good place for someone in a rural area (as long as they have stable internet). Good starting place for people wanting a start in tech. They offer training for new hires.

Cons

No raises ever. Poor processes to resolve customer issues with client. Mismatch between company's values and actual policies and practices. Limited advancement opportunities.

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Support.com Response
6y
Thank you for your feedback. We do provide compensation increases in many of our roles and most recently several of our employees received an increase based on performance. We also pride ourselves in our transparency, we are open honest and looking for the same in our team members. We promote 98% from within, so our advancement opportunities are limitless for our employees.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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