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SurePayroll

Part of Paychex

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SurePayroll reviews

3.4

46% would recommend to a friend

(187 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

SurePayroll has an employee rating of 3.4 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

187 reviews
2.0
Jun 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Company gives floating holiday, accrued vacation, and sick time. Amazing medical, dental, and vision insurance. Excellent stock options for employee purchasing.

Cons

Management does not provide the correct tools necessary to be successful in your role. The Customer Engagement role is no longer has anything to do with client retention. It is basically an expanded sales team without commission pay. Managers and supervisors are unorganized And don't communicate clear expectations outside of hitting numbers. Manages a supervisors only care about the numbers. They couldn't care less about the actual quality of your work. Customer Engagement role has no growth. No room for promotions.

3.0
Jun 6, 2023

Good luck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great PTO, but other than that, I'm not sure what other benefits there are. Career advancement is great, if you're a yes man.

Cons

Politics at its finest. Employee hires from Paychex are given the fast track to promotion. Long processes and incompetent people get in the way regularly. The company is in turmoil handling new GM leadership and they're not doing well. So many long term employees have left or are on their way out. But management doesn't care. They've lost all their historical knowledge. The product was built in 2000 and is failing. It's a sinking ship and everyone wants off.

Viewing 37 - 39 of 187 Reviews

Glassdoor has 193 SurePayroll reviews submitted anonymously by SurePayroll employees. Read employee reviews and ratings on Glassdoor to decide if SurePayroll is right for you.