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SurePayroll

Part of Paychex

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SurePayroll reviews

3.3

46% would recommend to a friend

(187 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

SurePayroll has an employee rating of 3.3 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

187 reviews
1.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

An occasional lunch, decent colleagues, small bonus once or twice a year.

Cons

Where to begin.... This is one of the poorest corporate coulters I have ever witnessed. It’s a siloed management style and different teams don’t speak to each other nor collaborate . This company had the most extreme micromanagement philosophy I’ve ever been a part of ( I was reprimanded for being 1 min late) . Also, if your start time is 9:00 am they mean be there 10 mins before as your required to be working and on the phones at exactly 9:00 am. The middle management is constantly watching you and I mean down to the key strokes and screen mirroring you as you work . This is a small sample of my close to 2 years there. Being intelligent, inquisitive and a critical thinker gets you no where at this company. You will get more and more work with zero recognition and a lot animosity from your superiors.. In fact the only real recognition I did receive in almost two years an email directly from the CEO Mr. Mucci thanking me. As one of the client’s I worked with was a personal friend of his and he was informed of the level of assistance and service I provided. Work/life balance is non existent especially if you have kids.. From Nov through Mid Feb no time off allowed and required overtime to the tune of working 50 plus hrs a week during those months. Also, hope a child does not get sick, as I was given a negative quarterly review, by supv on the basis I took too much time off . Well this Supv. I provided as requested by this Supv. A doctors note from my children’s pediatrician indicating their illness and their need to miss school but still did not matter come my quarterly review. I requested in my review that it be notated that I provided a Dr. Note but I was informed by my superior and I quote “ we do not go that detailed in reviews” Basically this is one of the most horrible places to work. Also this place will give you anxiety and an excuse to have a few cocktails when you get home just to forget. You will literally have a empty feeling in your stomach each day you wake up and walk in through those doors. Again, this is a small snapshot of my personal experience here, and work here at your own risk.

3.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The people are great, good benefits.

Cons

outdated software and low pay

2.0
May 12, 2021

Weird place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, casual work environment

Cons

It’s a bizarre company. For being 20 years old, you’d expect things to be stable, but they aren’t. There isn’t a strategy besides copy what competitors are doing and chase the next shiny thing. Nobody in the company talks so you have no idea what is happening on other teams and who works on those teams. There is no clear process for anything, constant confusion on roles and responsibilities and overall chaos. While problems may be acknowledged, there is never any action to fix them or if anything a temporary band-aid will be slapped over the issue, and those band-aids continue to build. Employees are not appreciated at all, and instead of being praised for any accomplishments, teams are just pushed to work 10x harder.

Viewing 85 - 87 of 187 Reviews

Glassdoor has 193 SurePayroll reviews submitted anonymously by SurePayroll employees. Read employee reviews and ratings on Glassdoor to decide if SurePayroll is right for you.