Does SurePayroll pay their employees well?

According to anonymously submitted Glassdoor reviews, SurePayroll employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SurePayroll. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SurePayroll?

46% of SurePayroll employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SurePayroll 3.6 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at SurePayroll?

Customer Service Representative (20) , Account Executive (18) , Inside Sales Representative (7) , Manager (7) , Senior Customer Service Representative (5) , Supervisor (5) , Inside Sales (3) , Payroll Specialist (3) , Sales Executive (3) , Sales Representative (3) , Tax Specialist (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , District Sales Manager (2) , Hardworker (2)

What are the pros of working at SurePayroll according to real employee reviews?

"Great benefits in a relatively short time after the Paychex acquisition." ((in 23 reviews)); "Great people work there and teams are positive with each other." ((in 12 reviews)); "Competitive Pay good co" ((in 10 reviews)); "Surepayroll/Paychex has maintained a great culture for its employees." ((in 6 reviews)); "Entrepreneurial feel with large company backing and great salary and benefits." ((in 5 reviews))

What are the cons of working at SurePayroll according to real employee reviews?

"Management has no clue as to the "happenings of the employees" they think everthing is fine and dandy when really employees are UNHAPPY" ((in 13 reviews)); "had 4 managers in 3 years" ((in 9 reviews)); "Training was completely inadequate." ((in 8 reviews)); "Horrible leadership" ((in 7 reviews)); "Upper management is not held accountable for mistakes they make" ((in 6 reviews))

What are employees saying about SurePayroll layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SurePayroll layoffs and their outlook for job security at SurePayroll in 2026.

Skip to content Skip to footer

Notifications

SurePayroll

Part of Paychex

SurePayroll reviews

3.3

46% would recommend to a friend

(187 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

2.9

Senior management

SurePayroll has an employee rating of 3.3 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

187 reviews

5.0

May 14, 2018

Sr Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent pay and benefits, good work, home life balance, unlimited earning potential

Cons

There are no cons , provided you work hard and hit your quota. If quota achieved, excellent kickers as part of commission pay outs

3.0

Apr 12, 2018

Tiring job long hours

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Learn a lot about payroll taxes and how to calculate salaries

Cons

No work life balance, breaks and lunches too short, high stress environment

5.0

Dec 13, 2017

The best company in the industry

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone cares about one another; Leadership in the Service side of the business looks for ways to improve workload and work life balance; advancement opportunities are good and are available IF you want them.

Cons

Some Managers may be a little selfish and take more resources than others but overall everyone is great and they work together towards common goals.

Viewing 139 - 141 of 187 Reviews

Top companies for "Compensation and Benefits" near you

Salesforce

4.4★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Thomson Reuters

3.8★Compensation & Benefits

VMware

4.4★Compensation & Benefits