Surya reviews

3.6

67% would recommend to a friend

(346 total reviews)

Satya Tiwari

79% approve of CEO

57% positive business outlook

Surya has an employee rating of 3.6 out of 5 stars, based on 346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Surya employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

346 reviews
1.0
Nov 24, 2015

I almost regret working here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked here for just about two years now, and I almost wish I hadn't. It was a decent enough gig when I started; it got me out of a minimum wage job. Past that, nothing got better. Some insurance is better than none, but I really don't have anything nice to say about this company anymore. My team members/co-workers are all amazing people, and we all do great work. We do not get compensated appropriately for our duties and the amount of utter C R A P we have to deal with. All of the negative reviews are absolutely, 100% true and management is beyond awful.

Cons

All levels of management are rude, uncaring, unprofessional, and negligent of the employees and their needs. Many workers are unnecessarily fired (and without notice), but stage it up in a mass email to make it look like they had left of their own accord. Pay is incredibly low--beyond belief. Everyone who works here that isn't management is paid 10k LESS than an equal job elsewhere (Mohawk, Shaw, etc.). One would think that a company that throws a little party for having achieved a $1,000,000 milestone could at least afford to replace a broken $10 toaster, treat their employees every now and again to a DECENT BREAKFAST TO FEED ALL OF THEIR EMPLOYEES, or even a 'good job'. No recognition to the most important departments, because obviously it is just a waste of time. Work hours are screwed up and barely even negotiable, don't even THINK about trying to get some additional time off for the holidays to stay with family unless you have the PTO to forfeit. Speaking of, Paid Time Off is one hell of a joke here. There is no separation of sick days and vacation days, no. It's allllllllll mashed up together so if you get the flu, surgery, pregnant, on top of family emergencies, doctor visits, dentist appointments, CHILDREN TO TAKE CARE OF-----... it sucks. Nobody around here wants to acknowledge that it's an issue. You don't like it, you can leave. Not to mention when it snows. Oh god. It's like every time it starts to get cold in Calhoun, everything goes to hell. Rash scoldings, talk of employees banding together, conspiring to all take a day off together because we're friends, when in reality we are TERRIFIED to drive on icy or snowed roads that our tires are not able to handle. You'd better be walking to work unless you want a PTO day taken out for not showing up if the President was able to make it in from his 'tedious trip from Atlanta'! Employees receive a small 'bonus' for Christmas, assuming you've been here at least 6 months. Not 5 months and 3 weeks 4 days-- 6 months. Same goes for raises, so me and at least another coworker have been gimped out of a raise last year for not being hired one week prior, and now our raises have been pushed back until April, in which will have been two full years without a raise since we started. Long story short, if you work here, be prepared to be told a thousand lies and a thousand promises of things that will not happen. Also we have no HR because they keep getting fired. All of our past HR have been wonderful, amazing people and deserve way better, which hopefully they have found.

1.0
Aug 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Company has a work hard / play hard mentality

Cons

VERY poor communication with management. Rules are ever changing and very hard to get any support from anywhere in the company.

avatar
Surya Response
10y
We can agree on the "work hard / play hard" mentality, and you are not the 1st to speak of "poor communication." Surya has many improvements happening; a big focus is to ensure we bring the right people on board. Rules are changing, and we believe for the better. By improving how we communicate rules, reasons for tasks, policies, etc., to our teams, we will help our employees feel good about their decision to work with Surya. Thank you for your comments.
1.0
Jul 21, 2015

Time to change.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is amazing in many ways. You get a chance to work with beautiful products, passionate people, and a brand sold through top retailers. The talented people look forward to working every day because they know they can make a big impact. With most of us being +/- 25 years old, that means a lot early in a career. In my brief experience, the president probably the smartest person I have ever known.

Cons

The investment in people simply isn't there. The mentality is that you can be replaced. It is a public policy, they just haven't printed it into the handbook yet. Stay late for catalog season, that is part of your job description. Don't like working weekends? Get another job. Don't think $38,000 is enough to be away from your family for weeks at a time, probably not a good fit for Surya. Too far of a drive from Atlanta area or Rome? We are moving 10 miles closer now be quiet. Stretched thin without the right equipment? You'll need to raise hell to get what you need. Surya wants Atlanta talent, Calhoun wages, and an Indian work week. I can't say this more clearly, most employees are living paycheck to paycheck. Almost every young professional in every department. Not even within 25% of the industry averages. A lot of talk about high raise percentages, but that means nothing when you are falling behind today. Some departments are seriously struggling to find their way. Customer service is on leader number 15, apparently the others couldn't cut it even though they were seasoned experts. Graphics has a heavy management rotation with the 3rd person in so many years, mainly due to a complete lack of knowledge over the team. One should need to know how to use photoshop to be able to make any graphics decisions, or at least know what a PSD is. HR, watch out that job is temporary. If you report to the guy in charge of these groups, run.

avatar
Surya Response
10y
Thanks for your thoughtful, and helpful comment. Over the past few months, the Leadership has invested in people and processes designed to help ALL employees. As you say: "The company is good, not great yet." We know there are many opportunities as a business to improve, and to share successes with our employees. Thank you for what you are doing today as a Surya employee, and please keep the communications flowing.
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Glassdoor has 402 Surya reviews submitted anonymously by Surya employees. Read employee reviews and ratings on Glassdoor to decide if Surya is right for you.