Question 1

Is Sutherland a good company to work for as a Helpdesk Associate?

Accepted Answer

Helpdesk Associate professionals working at Sutherland have rated their employer with 3.9 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Helpdesk Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Helpdesk Associate interview questions at Sutherland.

Question 2

Does Sutherland pay Helpdesk Associate employees well?

Accepted Answer

Helpdesk Associate professionals rate their compensation and benefits at Sutherland with 3.2 out of 5 stars based on 20 anonymously submitted employee reviews. This is 3.2% better than the company average rating for salary and benefits. Find out more about Helpdesk Associate salaries at Sutherland.

Question 3

How happy are Helpdesk Associate professionals working at Sutherland?

Accepted Answer

65% of Helpdesk Associate employees at Sutherland would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. Helpdesk Associate professionals have also rated Sutherland with a 3.4 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.4 rating for culture and values and 3.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Sutherland?

Accepted Answer

Customer Service Representative (1345), Associate (581), Consultant (368), Customer Service Representative (CSR) (305), Customer Service Associate (266), Senior Associate (227), Technical Support (172), Associate Manager (163), Senior Consultant (125), Technical Support Engineer (124), Team Manager (122), Manager (103), Customer Service Agent (99), CSA - Customer Service Associate (94), Team Leader (79)

Question 5

What are the pros of working at Sutherland according to real employee reviews?

Accepted Answer

"work from home is good" ((in 353 reviews)); "It’s a great company to work the environment and people there are great" ((in 267 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 250 reviews)); "Good work environment and safe" ((in 244 reviews)); "Good work life balance and remote" ((in 229 reviews))

Question 6

What are the cons of working at Sutherland according to real employee reviews?

Accepted Answer

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 643 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 452 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 199 reviews)); "Less hike and no job security" ((in 91 reviews)); "High Pressure at Times: Meeting daily metrics and handling escalations can become stressful." ((in 50 reviews))

Sutherland

Sutherland Helpdesk Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice place to start your career

Good company to work

good. comfortable work life.

Jobs at Sutherland

Sutherland reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Sutherland reviews FAQs

Jobs at Sutherland