Is Sutherland a good company to work for as a Sr. Associate Manager?

Sr. Associate Manager professionals working at Sutherland have rated their employer with 4.4 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Sr. Associate Manager Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Sr. Associate Manager interview questions at Sutherland .

Does Sutherland pay Sr. Associate Manager employees well?

Sr. Associate Manager professionals rate their compensation and benefits at Sutherland with 3.9 out of 5 stars based on 29 anonymously submitted employee reviews. This is 19.7% better than the company average rating for salary and benefits. Find out more about Sr. Associate Manager salaries at Sutherland.

How happy are Sr. Associate Manager professionals working at Sutherland?

70% of Sr. Associate Manager employees at Sutherland would recommend their employer to a friend. This rating has decreased by 19% in the past 12 months. Sr. Associate Manager professionals have also rated Sutherland with a 4.5 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.7 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1344) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (226) , Technical Support (172) , Associate Manager (162) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"It’s a great company to work the environment and people there are great" ((in 280 reviews)); "The benefits are good but expensive." ((in 251 reviews)); "Good work environment and good for beginners" ((in 240 reviews)); "Good work life balance and remote" ((in 223 reviews)); "It was wfh and the training was good" ((in 198 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 641 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 449 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 207 reviews)); "Less hike and no job security" ((in 86 reviews)); "Poor upper management." ((in 47 reviews))

Sutherland Sr. Associate Manager reviews

4.4

70% would recommend to a friend

(29 total reviews)

Dilip R. Vellodi

69% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (29 reviews)

Ratings by demographic groups

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Sr. Associate Manager employees have rated Sutherland with 4.4 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Sr. Associate Manager professionals have an excellent working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Sr. Associate Manager professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

29 reviews

5.0

Nov 6, 2025

Great place to work with great work life balance

Senior associate manager

Recommend

CEO approval

Business Outlook

Pros

Good work life balance Easy to apply for leave My team has permanent wfh No politics in my team Respect for peers and no micromanagement Special thanks: My manager Quinton Maclachlan has been an exemplary mentor who really groomed and guided me in the right direction, understanding my aspirations and ambitions! Really grateful…

Cons

Career growth may be slow if one is not proactive. So promotion doesn’t happen on the basis of seniority but based on your efforts. But i got a promotion. So one needs to be a go-getter!

4.0

Oct 21, 2025

Good company

Sr. associate manager

Recommend

CEO approval

Business Outlook

Pros

Good company on standard basis. Fully process oriented

Cons

Less annual salary increments compare to outside market.

4.0

Jul 21, 2025

Good company for a fresher to start a carrier....

Senior associate manager

Recommend

CEO approval

Business Outlook

Pros

Good for a fresher and someone who wants a start a carrier in ITES and BPO sector

Cons

Shift timings and salary will be low compared to market.

Viewing 1 - 3 of 29 Reviews

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Sutherland Sr. Associate Manager reviews

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Great place to work with great work life balance

Good company

Good company for a fresher to start a carrier....

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