Is Sutherland a good company to work for as a Account Management Associate/Business Development Associate?

Account Management Associate/Business Development Associate professionals working at Sutherland have rated their employer with 3.4 out of 5 stars in 305 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Account Management Associate/Business Development Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Account Management Associate/Business Development Associate interview questions at Sutherland .

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1341) , Associate (579) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (265) , Senior Associate (226) , Technical Support (172) , Associate Manager (162) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"work from home is good" ((in 349 reviews)); "It’s a great company to work the environment and people there are great" ((in 281 reviews)); "Good work environment and good for beginners" ((in 246 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 243 reviews)); "Good work life balance and remote" ((in 232 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 647 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 450 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 202 reviews)); "Less hike and no job security" ((in 91 reviews)); "No bonus what so ever" ((in 62 reviews))

Sutherland Account Management Associate/Business Development Associate reviews

3.4

56% would recommend to a friend

(305 total reviews)

Dilip R. Vellodi

74% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Account Management Associate/Business Development Associate employees have rated Sutherland with 3.4 out of 5 stars, based on 305 company reviews on Glassdoor. This indicates that most Account Management Associate/Business Development Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Account Management Associate/Business Development Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

305 reviews

5.0

Oct 9, 2019

A Company That Cares

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

-Pay for performance -Competitive pay -Engaging environment -Employee morale pulse checks -Ongoing leadership development -Diverse workforce and leadership -Annual performance reviews -Global opportunities -Cafe on site -Gym on site -Unique incentives based on clients supported -Approachable and engaging leadership -Clean and safe environment

Cons

Performance expectations but, the compensation and advancement opportunities are well worth it.

Sutherland Response

6y

Hi there! We are thrilled to read this review and thank you for taking the time to share! As a global company, Sutherland indeed has a diverse workforce and an inclusive work culture, and provides our employees with opportunities to gain invaluable experience and grow professionally. Thanks again for this positive review! Have a wonderful day!

5.0

Oct 8, 2019

Significant Growth Opportunities!

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

-Ongoing employee development at all levels -Engaged leadership -Extensive training -Incentive plans that reward performance -Monthly recognition ceremony’s -Great location in Summerlin -On-site gym and cafeteria -International travel opportunities

Cons

-Working with frustrated customers can be challenging at times but all employees have the training, tools and support to be successful.

Sutherland Response

6y

Hello, and thank you for this stellar review! We are quite pleased that you are happy with us and appreciate you taking the time to share your experience. We will definitely continue to put our employees first and celebrate our rock stars! Thanks again, and hope you have a fantastic day!

4.0

Jun 22, 2018

Not the best, but definitely not the worst

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Great Place for Learning Excellent support provided by upper management for mid level managers

Cons

Pay is very low Maximise on productivity above all else

Sutherland Response

8y

Hello. Thanks for your feedback. Our goal is to enable our employees to work on interesting projects, grow their own way, and be themselves. We do strive to provide competitive total rewards that are equitable in the marketplace, recognize individual initiative, and reward performance and behaviors that drive business results.

Viewing 301 - 303 of 305 Reviews

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Sutherland Account Management Associate/Business Development Associate reviews

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A Company That Cares

Significant Growth Opportunities!

Not the best, but definitely not the worst

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