Sutherland Account Management Associate/Business Development Associate reviews

Very poorly organized training. Lots of technical issues. Its sad there on site employees get US tech support but the Work at home program gets tech support from India. Very poor communication, the techs have no clue about the needs of work at home workers. Very slow to get the necessary tools to employee to train. In some cases taking the first two weeks of trainig before you get any access to the system to even begin training. Training was designed for in classroom and not remote self paced learning. NO support in the way of the training for new employees. This is a start up program with work at home that is maybe six months old. So far it appears its horrible and they are just paying people to train. Wages are very low at $8.50 an hour for a 20-29 hr per week job. They expect you to train 40 hrs a week because it takes them the first two weeks of a four week training cycle to even get you your tools to begin training.